Terms of Service

These Terms govern the use of mftechprosystems.com (the "Site") and the services provided by M.F. TechPro Systems Ltd, a company registered in Cyprus (No. HE 464886, VAT CY60095067I), 30 Peiraios, 1st floor, Office 1, Strovolos, 2023 Nicosia, Cyprus ("we", "us").

1. Our services

We provide digital services and products, including: design and development of custom management software, web applications, portals and SaaS products; websites and e-commerce stores; automation, integrations and AI solutions; digital and technology consulting; hosting, maintenance and support; graphics and digital products.

2. Quotes and project agreements

Each project is quoted individually in writing. Unless stated otherwise, a quote is valid for 30 days. Work starts once the client accepts the quote in writing and pays any agreed initial amount. The accepted quote, together with these Terms, forms the agreement between the parties. Where the quote conflicts with these Terms, the quote prevails.

3. Fees and payment

Fees are stated in the quote, in EUR unless otherwise specified, and exclude applicable taxes unless stated. Payment milestones are set out in the quote. Recurring services (such as hosting, maintenance, support or software subscriptions) are billed in advance for each billing period.

4. Client obligations

The client provides materials, information, feedback and access in a timely manner and warrants that any material supplied does not infringe third-party rights. Delays in providing them may extend delivery times.

5. Consulting

Consulting deliverables (analyses, recommendations, roadmaps) are based on the information available at the time. Decisions taken on the basis of our recommendations remain the client's responsibility.

6. Revisions and acceptance

The number of revisions included is stated in the quote. Additional revisions or changes in scope are agreed and may be charged separately. Deliverables are deemed accepted if no material defect is reported in writing within 14 days of delivery.

7. Digital products

Digital products are delivered electronically. By accessing or downloading a digital product you consent to immediate performance and, where you are a consumer in the European Union, acknowledge that you lose the right of withdrawal once access or download has begun.

8. Refunds

As our services are tailored, payments for work already performed are not refundable. Digital products are not refundable once accessed or downloaded, except where required by law or where the product is materially defective.

9. Intellectual property

Ownership and licence of the deliverables are defined in the quote or contract. Unless otherwise agreed in writing, upon full payment the client receives the right to use the final deliverables for its business, while we retain ownership of pre-existing materials, tools, frameworks, know-how and generic components. Client data always remains the property of the client. We may mention completed projects in our portfolio unless the client objects in writing.

10. Data protection

Where we process personal data on behalf of the client (for example within software we host), a data processing agreement under Article 28 GDPR forms part of the agreement.

11. Third-party platforms

Some services rely on third-party platforms (such as hosting, payment, e-commerce or AI providers). We are not responsible for their availability, performance, pricing or policy changes. Third-party fees are borne by the client unless stated otherwise.

12. No guarantee of results

We work to high professional standards but do not guarantee specific commercial outcomes, such as sales, rankings, advertising performance or revenue.

13. Limitation of liability

To the extent permitted by law, our total liability is limited to the amount paid by the client for the specific service giving rise to the claim, and we are not liable for indirect or consequential losses, loss of profit, data or business opportunity. Nothing in these Terms limits liability that cannot be limited by law.

14. Confidentiality

Both parties keep confidential any non-public information received in connection with a project and use it only to perform the agreement.

15. Termination

Either party may terminate a project for material breach not remedied within 14 days of written notice. The client pays for work performed up to termination. Recurring services can be cancelled before the next billing period.

16. Use of the Site

You may not use the Site unlawfully or fraudulently. All Site content is owned by or licensed to us and may not be reproduced without permission.

17. Changes

We may update these Terms. The version in force when a quote is accepted applies to that project.

18. Governing law and jurisdiction

These Terms are governed by the laws of the Republic of Cyprus. The courts of Nicosia have exclusive jurisdiction, without prejudice to mandatory consumer protection rights.

19. Contact

M.F. TechPro Systems Ltd, 30 Peiraios, 1st floor, Office 1, Strovolos, 2023 Nicosia, Cyprus · info@mftechprosystems.com